Snow-covered mountain chalet in Font-Romeu representing a trusted Airbnb concierge environment
Snow-covered mountain chalet in Font-Romeu representing a trusted Airbnb concierge environment
Snow-covered mountain chalet in Font-Romeu representing a trusted Airbnb concierge environment

Les Clés de la Maison

A trust-focused website built to generate qualified Airbnb owner enquiries and establish strong local credibility.

Les Clés de la Maison

A trust-focused website built to generate qualified Airbnb owner enquiries and establish strong local credibility.

Introduction

Les Clés de la Maison launched their concierge activity with no existing website and needed a strong digital foundation to attract property owners and position themselves locally on Google.

The goal was to create a warm, trust-driven online presence that reflects the mountain mindset: proximity, reliability, and human connection. The website had to clearly present a simplified service offer while acting as the main acquisition channel for new clients.

Hero section of the Les Clés de la Maison website presenting a local concierge service in Font-Romeu
Hero section of the Les Clés de la Maison website presenting a local concierge service in Font-Romeu
Hero section of the Les Clés de la Maison website presenting a local concierge service in Font-Romeu

Challenges

Entering a competitive local market without an existing website meant building credibility from zero. Property owners entrust high-value assets and require a strong sense of trust before making contact.

The main challenge was to design a digital experience aligned with the mountain culture: warm, familiar, and human, without the “corporate agency” feel. The site needed to balance a premium image with a local, approachable identity while clearly explaining the services and supporting local SEO positioning.

Mountain chalet imagery used to create a warm and trustworthy atmosphere for property owners
Mountain chalet imagery used to create a warm and trustworthy atmosphere for property owners
Mountain chalet imagery used to create a warm and trustworthy atmosphere for property owners
Complete Airbnb property management service section detailing the full concierge offer for owners
Complete Airbnb property management service section detailing the full concierge offer for owners
Complete Airbnb property management service section detailing the full concierge offer for owners

Solutions

We created the full brand identity and translated it into a cohesive one-page website designed for trust, clarity, and conversion.

The visual direction combines a refined, premium aesthetic with warm and familiar cues inspired by the mountain environment, reinforcing proximity and reliability.

The service offer was simplified into two clear packages, allowing visitors to instantly understand the value and take action without friction.

We structured the content to support local SEO, implemented a clean contact flow, and optimised performance and responsiveness to ensure a smooth experience across devices.

Scope

  • Brand identity and visual direction

  • Trust-focused UX architecture

  • Conversion-oriented one-page structure

  • Local SEO foundation

  • Simplified contact flow

  • Responsive design

  • Performance optimisation


Result

Ranked #1 locally on primary concierge and Airbnb management keywords.

  • The website quickly became the main acquisition channel, generating multiple qualified owner enquiries per week.

  • Strong trust perception from property owners, supporting high-value delegation decisions.

  • Clear and professional brand image aligned with the expectations of the local market.

  • A scalable SEO foundation for long-term visibility.